We take great pride in our people
We are a community of healthcare professionals bringing the human component to the disability assessment process.
We are leaders in healthcare assessments
With 8+ years of experience and as the largest subcontractor in Government health assessments, our in-house team of 180+ healthcare professionals deliver a first-class service across the UK.
From Newcastle to Newquay, we’re delivering upwards of 6,000 assessments per month. And still growing.
How we work —
As a leading subcontractor in government health assessments, it is our job to conduct Personal Independence Payment (PIP) assessments on behalf of Independent Assessment Services (IAS).
Carried out by our community of experienced healthcare professionals, these independent assessments help the Department of Work and Pensions (DWP) to understand how a health condition or disability is affecting a claimant’s daily life. This ensures that the system is fair and that those who are most in need of help and support receive it.
Since 2013 we have worked closely with the DWP and IAS to ensure that we deliver the best possible service.
This excellent standard of service, delivered with respect and professionalism, is demonstrated by our 96% claimant satisfaction rate.
Our values shape the way we work
Caring
We’re a compassionate team of healthcare professionals, eager to support others and ensure that everyone we work with is treated with dignity and respect.
Dependable
We earn trust by being accountable and delivering high quality work through objective, fair and consistent assessments.
Pioneering
We encourage innovation through our proactive approach to continuous learning and our commitment to using evidence-based research to develop and drive progression.
United
We are collaborators, working as a multi-disciplinary team to learn from each other and achieve our shared goal of delivering an excellent service to all.
We care about our people
Advo Health is committed to making diversity, equity and inclusion part of everything that we do – from services that we deliver to how we build our workforce.
Meet the team
With clinicians leading us at the highest level, we are a healthcare business through and through.
Having originally joined Ascenti as a physiotherapist, Adam now takes responsibility for our operational teams, learning and development and performance functions, leading our national networks of healthcare professionals.
He has played an instrumental role in our expansion and the development of our presence within the Government Services sector, bringing a strong foundation of clinical knowledge and astute project management to our operations.
Dan is a physiotherapist by background and joined the business in 2013. Since then, he has succeeded in a number of roles, including as a Disability Assessor, Lead Trainer and National Clinical Manager.
His current role as Head of Government Services sees him accountable for the clinical and operational performance of our government contracts.
With a background in physiotherapy, Mark joined the team in 2013 as a Disability Assessor. His current role as National Performance Manager sees him working closely with the Training and Development Team to shape the training we deliver.
Mark also oversees the clinical performance to ensure that claimants have the best possible experience with our team of assessors.
He is currently completing an MSc in Management and Leadership with Cranfield University.
Lucy is our Regional Delivery Manager for the North East. She is a Mental Health Nurse by trade and has been with the business since 2014, where she started out as a Disability Assessor.
Lucy’s focus is across both clinical and operational elements, supporting our Delivery Managers, Customer Support Team and Disability Assessors within both regions.
Laura joined the business back in 2013 as a Physiotherapist. She succeeded in several managerial positions before becoming our Regional Delivery Manager in the South East.
Looking after a team of Disability Assessors and Delivery Managers, her role is largely operational, but still has involvement in clinical responsibilities.
Laura is currently completing an MSc in Management and Leadership with Cranfield University.